Tagveil

A little help with Tagveil.

Clean supported photo and video metadata on your device. Keep your originals.

Contact

Email hello@canegridere.com for help, bug reports or feedback. Tagveil is designed and developed by Can Eğridere, an independent designer and developer.

Include your device model, operating system, Tagveil version and the exact error message. Please do not send private media, identity documents, bank information or full purchase receipts.

How do I clean my media?

  1. In Settings, choose where to select media from and where to save copies.
  2. Tap Select Media and choose up to 20 photos and videos combined.
  3. Review your selection, then tap Clean & Save. Tap a selected photo for a larger preview and a metadata change table.

You can add more items, remove individual selections, or cancel the selection before cleaning. Your settings are remembered.

What is free?

The free version saves up to five cleaned photos or videos per day on this device. All cleaning groups are available. Each successfully saved item uses one allowance; failed items do not. The 20-item selection limit applies to everyone.

Lifetime Access and restoring purchases

Lifetime Access is an optional one-time purchase that removes the daily cleanup limit. It is not a subscription. Open the information icon at the top right of the main screen to view Lifetime Access and Restore Purchases. Use the same Apple Account that made the purchase.

If the app shows Retry App Store Connection, check your internet connection, close and reopen the app, then try again. If it persists, contact support with your app version and error message. For billing or refund requests, visit Apple’s purchase support.

Why was an item not saved?

Read the item’s error in the result screen. Check permission to add to Photos, available device storage and access to your chosen folder. You can choose another save destination in Settings. Originals stay untouched.

Supported media and limits

Photos: JPEG, PNG and single-frame HEIC, up to 100 MiB and 60 megapixels each. Live Photos export as still images.

Videos: MOV, MP4 and M4V, up to 2 GiB and 30 minutes, with one video track and at most one audio track. Protected videos are not supported. Cleaned videos export as MOV.

Will the result look exactly the same?

Media is re-encoded. Compression, color and HDR can change; depth and auxiliary data may be lost. Custom photo color profile removal converts to standard sRGB. Video subtitles, timed metadata and auxiliary tracks are discarded. The app explains these limits before cleaning.

Does cleaning remove all signs of AI?

No. Tagveil removes supported readable AI metadata and discards source provenance signatures. It does not remove visible or invisible pixel watermarks or guarantee how a platform or detector labels your media.

Privacy

Media cleaning happens on your device. Tagveil has no app account, ads or tracking SDKs. Read the Tagveil Privacy Policy for local storage, Apple services and support correspondence details.